Shipping policy

At MyDentalMade, we are committed to delivering your order quickly and reliably. Below you will find information about our shipping process and estimated delivery times.

Order Processing

All orders are processed within 1 business day after payment has been successfully received.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, order processing may take slightly longer. If there is a significant delay, we will contact you via email.

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Shipping Times

Finland 🇫🇮

• Estimated delivery time: 3–4 business days

International Shipping 🌍

• Estimated delivery time: 4–8 business days

Please note that delivery times are estimates and may vary depending on the destination, local courier services, customs processing, weather conditions, or other factors outside our control.

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Shipping Costs

Shipping costs are calculated at checkout based on the destination and selected shipping method.

Any available free shipping promotions will be clearly displayed on our website.

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Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information (where available).

Please allow up to 24 hours for tracking information to become active.

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Customs, Duties & Taxes

For international orders, customs duties, taxes, or import fees may be charged by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.

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Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the package is returned to us, additional shipping charges may apply for reshipment.

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Lost or Delayed Shipments

If your shipment appears delayed or lost, please contact our support team and we will work with the carrier to investigate the issue.

While we will do our best to assist, MyDentalMade cannot guarantee delivery dates once the package has been handed over to the shipping carrier.

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Contact Information

If you have any questions regarding shipping, please contact us:

Brandt Design Oy
Business ID: 3342939-9
📧 info@mydentalmade.com
🌐 mydentalmade.com